Establishing Retention Guidelines

"body">and indicates an honest attempt to retain
After you've completed the inventory of existingimportant information. For example, if you're
files, the next step is to establish user-friendlyaudited and you have only some records, you
retention guidelines. Often, offices are glutted withlook sloppy at best. At worst, you give the
paper and computer files because people usingimpression that you're trying to hide something.
them aren't given guidelines about what to keepIt's a good idea to set up and maintain a
and what to eliminate. Ironically, somecomputer database of the company's records,
organizations do have such guidelines, but they'reincluding the location of all records and how long
not communicated to the people who really needthey must be kept. This will give you the flexibility
them, or not provided in a user-friendly form. Oneto sort the information into various types of lists
company I worked with had a guidebook thatas needed.
was nearly a hundred pages long, but poorlySimplify Paper Management The best way to
organized, and contained information most peoplesimplify paper management is (naturally) to not
didn't need.create excess paperwork in the first place. A
As a general rule, retention guidelines are mostgood resource to assist you in looking at these
useful when organized by department, but it'sissues is Cutting Paperwork in the Corporate
helpful to know what other departments keep.Culture by Dianna Booher ($16.95 Facts on File;
For example, in one company I discovered three800--342-6621).
departments (on the same floor) keepingHere are some guidelines:o Annual financial
information about potential meeting sites. This isstatements: Retain indefinitely.o Monthly financial
unnecessary duplication and takes far too muchstatements used for internal purposes: Retain for
space. In addition to keeping it in three places,three years.o Bank reconciliation's, voided checks,
they kept the information for several years whencheck stubs and check register tapes: Retain for
in fact, it wouldn't be wise to make a decisionsix years.o Books of account, such as the general
about a meeting space based on old information.ledger and general journal: Retain indefinitely,
Talk with staff members People who use filesunless posted regularly to the general ledger.
regularly are the best source of information when("Ledgers" refer to the actual books or the
you're developing retention guidelines. Use themagnetic tapes, disks, or other media upon which
records inventory form discussed previously as athe ledgers and journals are stored.)o Subsidiary
starting point for discussion, and determine howledgers: Retain for three years.o Canceled, payroll
long people actually use the information that isand dividend checks: Retain for six years.o
kept. In many cases, employees may notCorporate documents, including certificate of
know--which is exactly the reason for goingincorporation, corporate charter, constitution and
through this process.bylaws, deeds and easements, stock, stock
Talk with your advisors To further develop yourtransfer and stockholder records, minutes of
retention guidelines, collect all the information youboard of directors' meeting, retirement and
can from your accountant and general counselpension records, labor contracts, licenses, patents,
about what information is legally necessary in yourtrademarks and registration applications: Retain
company (and see the accompanying box forindefinitely.o Documents substantiating fixed-asset
suggestions). In some cases, your organizationadditions, such as the amounts and dates of
may belong to an industry-related association,additions or improvements, detail related to
which might be able to provide additional guidelines.retirements, depreciation policies, and salvage
The "Originator's Rule:" The Universal Retentionvalues assigned to assets: Retain indefinitely.o
Guideline It's essential to keep some information,Income tax, revenue agents' report, protests,
but unnecessary and undesirable to keep duplicatecourt briefs and appeals: Retain indefinitely.o
information. One way to avoid this is to be sureIncome tax payment checks: Retain indefinitely.o
everyone in your office understands andPersonnel and payroll records, such as payments
implements, wherever applicable, the "Originator'sand reports to taxing authorities, including federal
Rule: Whoever originates a piece of paper isincome tax withholding, FICA contributions,
responsible for its retention!"unemployment taxes and workers' compensation
Document your record-keeping plan. Once you'veinsurance: Retain for four years.o Purchase
collected all the available information about recordsrecords, including purchase orders, payment
retention from internal and external sources, it'svouchers authorizing payment to vendors and
time to put the information in some sort ofvendor invoices: Retain for six years.o Sales
user-friendly form for each department by addingrecords such as invoices, monthly statements,
the information to your File Index. If yourremittance advisories, shipping papers, bills of
company becomes involved in litigation or an audit,lading and customers' purchase orders: Retain for
you'll be in a much better position to protectsix years.o Travel and entertainment records,
yourself if you produce evidence of yourincluding account books, diaries and expense
records-retention program. Having a formalstatements: Retain for six years.
records retention program creates consistency